Troubleshooting

Frequently asked questions

Short answers to the most common questions, on one page.

3 min readUpdated: August 2026

Do I need technical knowledge to use it?

No. You write to the team in everyday language; no code, setup or extra specialist required.

Will the team act on my behalf without telling me?

No. Every outbound step (post, email, budget) passes through your approval by default. You switch autonomy on yourself and you define its scope.

Can I export my data?

Yes. Lead lists download as Excel/CSV; the CRM integration flows data into your own system. You can request a copy of your account data via the Data Request form.

How do I reach support?

support@e9e.io for existing customers, info@e9e.io for sales and plan questions. We usually reply within one business day.

Didn't find what you were looking for?

Write to us: support@e9e.io — we usually reply within one business day.

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