Connection problems

Connections usually drop for two reasons: a password/security change on the platform or an expired permission. A dropped connection shows a red badge in the panel and the team pauses on that channel; nothing happens behind your back.

Fix in this order

1. 1Find the account marked red under Settings → Connected accounts.
2. 2Click Reconnect and approve the permission screen again.
3. 3On corporate accounts (Google Workspace, LinkedIn company page) your admin's approval may be required.
4. 4If the problem persists, email support@e9e.io with the account type and the error you see.